Client outreach + reviews · Built for therapists & counselors
Clients who paused their sessions are easy to lose track of between a full caseload. Below is what a practice your size is typically owed in scheduling gaps. Swap in your own numbers to make it exact.
Not sure? 25–35% is typical — you don't need the exact number.
No credit card · No setup fee · We import your client list for you
The math behind “$60,000” — not client claims
The two silent revenue leaks
People pause therapy for all kinds of valid reasons — cost, timing, life. Rebook doesn't guess why. It just flags the scheduling gap so a simple, warm check-in doesn't fall through the cracks of a full caseload.
At $130–$175 per session, that's $8,000–$26,000 in scheduling gaps sitting in your practice management system, unaddressed.
Your client list, right now
↑ 3 of 4 need a win-back — today, nobody's contacting them.
82% of people check Google reviews before choosing a local therapist. When someone searches "therapistnear me," the business with more reviews and a higher rating wins — even if you're better.
Most happy clients intend to leave a review. They just forget. A well-timed reminder fixes that — but almost no one sends one systematically.
Google Maps results — "therapist near me"
↑ You're losing "near me" searches to rivals with more reviews.
Both leaks have the same root cause: no system that runs automatically.
Rebook is that system — a quiet scheduling-gap flag and a review nudge, never anything that touches session content. It runs in the background while you focus on your clients.
Live demo
We loaded Harbor Light Counseling's demo with real-looking data. Click around the dashboard, see the win-back sequences, watch the review engine. No signup needed.
247
Lapsed clients detected
In this sample dataset
$3,840
Revenue recovered
In one month, 16 rebookings
4.9★
Google rating
Up from 4.2★ in 90 days
Sample dataset, not a specific customer's results.
How it works
No daily tasks. No emails to write. No campaigns to manage. Set up once, and Rebook handles the rest every single day.
Export a CSV from your booking system (SimplePractice, TherapyNotes, or any spreadsheet — contact info and last-appointment date only, never session notes). Upload it to Rebook. We handle column mapping, duplicates, and validation — takes about 2 minutes.
→Accepts: name, email, last visit date, service type. We map it for you.
Every day, Rebook checks your client list. It detects who's lapsed (no visit in X days — you set the threshold) and sends a branded 3-email win-back sequence from your practice's name. When you mark a completed session, the client gets a Google review request. All without you doing anything.
→Win-backs stop the moment a client rebooks or replies. Review requests stop after one reminder.
Your dashboard shows exactly how many lapsed clients came back, how many reviews you collected, and your running recovered-revenue estimate. Enter your average ticket value once — Rebook calculates the dollar impact automatically.
→Rebookings × avg ticket = the number that keeps you subscribed.
The only thing you do daily: run your practice.
Rebook handles the outreach, the follow-ups, and the review asks — invisibly, in your name.
Two engines. One tool.
Rebook flags every client whose sessions have gone quiet and sends a gentle, 3-touch check-in sequence in your name — never presuming why they stopped, never clinical in tone. The moment they reply or rebook, the sequence stops. You get the notification.
Configurable lapsed threshold (default: 90 days for therapy practices)
3-email sequence — we write the emails, you set the brand
Auto-stops on rebook, reply, or unsubscribe
Recovered-revenue dashboard: rebookings × avg ticket
Check-In Sequence · Harbor Light Counseling
Checking in — Harbor Light Counseling
No pressure — we're here whenever you're ready
A standing invitation, whenever it's time
Sarah replied — sequence stopped automatically
After you mark a session (or re-upload your recent activity), Rebook sends a direct Google review link 24 hours later, then one reminder. Your rating climbs over time — which compounds your 'near me' visibility and new client flow for years.
Direct link to your Google review page — one tap for the client
New review alerts — never miss a response opportunity
AI reply drafts — approve before posting (Growth plan)
Compliance-safe: requests go to all clients equally (FTC + Google compliant)
Review Dashboard · Harbor Light Counseling
4.8
Jessica L.
Made me feel comfortable from session one.
2 days ago · via Rebook review request
Maria T.
Best practice in the area, highly recommend.
1 week ago · via Rebook review request
Upload from any booking system. We auto-map columns and dedupe on import.
One-click unsubscribe in every email. Suppression lists. Physical address in footer.
Set your avg ticket value once. Watch the recovered revenue counter grow.
Get notified when a new Google review lands. Draft a reply in one click.
Pricing
Podium and Birdeye charge $300–1,000/mo. We charge a fraction of that — and our entire product is built around the revenue you recover, not features you'll never use.
Competitors
$300–1,000/mo
Podium, Birdeye
Rebook
$79–249/mo
All features included
For therapy practices just getting started
Both engines running, up to 500 clients. Everything you need to win back lapsed clients and build your reviews.
For established therapy practices ready to scale
The full picture — see your actual recovered revenue and use AI to reply to every review without lifting a finger.
For groups with 2–4 locations
Run everything across multiple locations with a consolidated view. Multi-location rollups and benchmarking coming in v2.
All plans start with a 14-day free trial. No credit card required. We import your client list for you.
Monthly billing. No annual lock-in. Cancel anytime — your data is retained for 30 days.
The math is obvious
One rebooked client pays for your subscription.
At $150 avg ticket, 1 rebooking = your monthly cost. Most therapy practices recover 3–12 clients/month. The tool pays for itself on day one.
FAQ
Ready to stop the leaks?
Import your list in the trial. We'll show you exactly how many lapsed clients you have and send the first win-back sequence — before you pay a cent.
We import your client list for you. Takes 5 minutes to get started.
14 days
Free trial
No card
Required to start
5 min
To first campaign
Cancel
Anytime, no penalty