Client reactivation + reviews · Built for salons

Your client list holds $40,000 you haven't collected yet.

Clients who used to book with you stopped — not because they were unhappy, just because nobody followed up. Below is what a salon your size is typically owed. Swap in your own numbers to make it exact.

$
30%

Not sure? 25–35% is typical — you don't need the exact number.

90 lapsed clients · recoverable at an 8% win-back rate

Example — a 300-client salon. Edit the numbers on the left to make it yours.

$1,080/mo

$12,960/year if nothing changes

Same math Rebook uses in your dashboard once you're live — this isn't a different formula for marketing.

No credit card · No setup fee · We import your client list for you

The math behind “$40,000” — not customer claims

300 clients · $120 avg ticket8% win-back rate = $2,880/mo recoverable
500 clients · $150 avg ticket8% win-back rate = $6,000/mo recoverable
200 clients · $200 avg ticket8% win-back rate = $3,200/mo recoverable
Google search ranking82% of people check reviews before choosing a local business
150 clients · $90 avg ticket8% win-back rate = $1,080/mo recoverable
400 clients · $175 avg ticket8% win-back rate = $5,600/mo recoverable
300 clients · $120 avg ticket8% win-back rate = $2,880/mo recoverable
500 clients · $150 avg ticket8% win-back rate = $6,000/mo recoverable
200 clients · $200 avg ticket8% win-back rate = $3,200/mo recoverable
Google search ranking82% of people check reviews before choosing a local business
150 clients · $90 avg ticket8% win-back rate = $1,080/mo recoverable
400 clients · $175 avg ticket8% win-back rate = $5,600/mo recoverable

The two silent revenue leaks

Every salon is leaking revenue in two places.
Both are completely fixable.

Leak #1 — The invisible one

Your lapsed clients stopped coming back — and you're not doing anything about it.

The average salon has 200–400 past clients who simply drifted away. Not because they were unhappy. Because life got busy, and you never reached out.

At $120–$300 per visit, that's $24,000–$120,000 in recoverable annual revenue sitting in your booking system, untouched.

Your client list, right now

Sarah M.
94 days agoLAPSED
Jessica L.
122 days agoLAPSED
Diana K.
67 days agoLAPSED
Maria T.
8 days ago

↑ 3 of 4 need a win-back — today, nobody's contacting them.

Leak #2 — The visible one (on Google)

A competitor with more Google reviews is stealing your walk-in clients every day.

82% of people check Google reviews before choosing a local salon. When someone searches "salonnear me," the business with more reviews and a higher rating wins — even if you're better.

Most happy clients intend to leave a review. They just forget. A well-timed reminder fixes that — but almost no one sends one systematically.

Google Maps results — "salons near me"

#1Bella Salon
4.9★(203)
#2Style Studio
4.7★(89)
#3Your salonYou
4.1★(34)

↑ You're losing "near me" searches to rivals with more reviews.

Both leaks have the same root cause: no system that runs automatically.

Rebook is that system. It runs in the background, 24/7, while you focus on your clients.

Live demo

See it working — right now.

We loaded Bella Salon's demo with real-looking data. Click around the dashboard, see the win-back sequences, watch the review engine. No signup needed.

247

Lapsed clients detected

In this sample dataset

$3,840

Revenue recovered

In one month, 16 rebookings

4.9★

Google rating

Up from 4.2★ in 90 days

Sample dataset, not a specific customer's results.

app.rebook.app/demo
Live demo

No signup · Click around freely · See your own numbers when you start a trial

How it works

Three steps. Then it runs itself.

No daily tasks. No emails to write. No campaigns to manage. Set up once, and Rebook handles the rest every single day.

01

Import your client list once

Export a CSV from your booking system (Vagaro, Fresha, Square, GlossGenius, or any spreadsheet). Upload it to Rebook. We handle column mapping, duplicates, and validation — takes about 2 minutes.

→Accepts: name, email, last visit date, service type. We map it for you.

02

Rebook runs in the background — automatically

Every day, Rebook checks your client list. It detects who's lapsed (no visit in X days — you set the threshold) and sends a branded 3-email win-back sequence from your salon's name. When you mark a visit, the client gets a Google review request. All without you doing anything.

→Win-backs stop the moment a client rebooks or replies. Review requests stop after one reminder.

03

Watch the recovered revenue roll in

Your dashboard shows exactly how many lapsed clients came back, how many reviews you collected, and your running recovered-revenue estimate. Enter your average ticket value once — Rebook calculates the dollar impact automatically.

→Rebookings × avg ticket = the number that keeps you subscribed.

The only thing you do daily: run your salon.

Rebook handles the outreach, the follow-ups, and the review asks — invisibly, in your name.

Two engines. One tool.

Both problems. Solved automatically.

Engine 1 — The headline

Win-back lapsed customers automatically

Rebook detects every client who's gone quiet and launches a 3-email sequence in your name: a warm 'we miss you,' a soft nudge, and a last-chance note. The moment they rebook or reply — the sequence stops. You get the rebooking notification.

  • Configurable lapsed threshold (default: 90 days for salons)

  • 3-email sequence — we write the emails, you set the brand

  • Auto-stops on rebook, reply, or unsubscribe

  • Recovered-revenue dashboard: rebookings × avg ticket

Win-Back Sequence · Bella Salon

Day 1

We miss you at Bella Salon

Sent
Day 8

A little something for you...

Opened
Day 15

Last chance — we'd love to see you again

Clicked
✓

Sarah rebooked — sequence stopped automatically

Engine 2 — The compound effect

Turn every visit into a Google review

After you mark a visit (or re-upload your recent activity), Rebook sends a direct Google review link 24 hours later, then one reminder. Your rating climbs over time — which compounds your 'near me' visibility and new client flow for years.

  • Direct link to your Google review page — one tap for the client

  • New review alerts — never miss a response opportunity

  • AI reply drafts — approve before posting (Growth plan)

  • Compliance-safe: requests go to all customers equally (FTC + Google compliant)

Review Dashboard · Bella Salon

4.8

★★★★★
5
4
3
2
1

Jessica L.

★★★★★

Amazing! Exactly what I needed.

2 days ago · via Rebook review request

Maria T.

★★★★★

Best salon in the area, highly recommend.

1 week ago · via Rebook review request

Everything else included

Smart CSV importer

Upload from any booking system. We auto-map columns and dedupe on import.

CAN-SPAM compliant

One-click unsubscribe in every email. Suppression lists. Physical address in footer.

Revenue dashboard

Set your avg ticket value once. Watch the recovered revenue counter grow.

New review alerts

Get notified when a new Google review lands. Draft a reply in one click.

Pricing

Priced for one-location salons.
Not enterprise bloat.

Podium and Birdeye charge $300–1,000/mo. We charge a fraction of that — and our entire product is built around the revenue you recover, not features you'll never use.

Competitors

$300–1,000/mo

Podium, Birdeye

Rebook

$79–249/mo

All features included

Starter

For salons just getting started

$79/month

Both engines running, up to 500 clients. Everything you need to win back lapsed clients and build your reviews.

1 location
Up to 500 contacts
Win-back reactivation engine
Google review requests
Review monitoring dashboard
CSV import + field mapping
CAN-SPAM compliant sending
AI review reply drafting
Recovered-revenue tracking
Most popular

Growth

For established salons ready to scale

$149/month

The full picture — see your actual recovered revenue and use AI to reply to every review without lifting a finger.

1 location
Up to 2,500 contacts
Win-back reactivation engine
Google review requests
Review monitoring dashboard
CSV import + field mapping
CAN-SPAM compliant sending
AI review reply drafting
Recovered-revenue tracking

Multi-location

For groups with 2–4 locations

$249/month

Run everything across multiple locations with a consolidated view. Multi-location rollups and benchmarking coming in v2.

2–4 locations
Up to 10,000 contacts
Win-back reactivation engine
Google review requests
Review monitoring dashboard
CSV import + field mapping
CAN-SPAM compliant sending
AI review reply drafting
Recovered-revenue tracking

All plans start with a 14-day free trial. No credit card required. We import your client list for you.

Monthly billing. No annual lock-in. Cancel anytime — your data is retained for 30 days.

The math is obvious

One rebooked client pays for your subscription.

At $120 avg ticket, 1 rebooking = your monthly cost. Most salons recover 5–20 clients/month. The tool pays for itself on day one.

FAQ

Common questions

Ready to stop the leaks?

See what's sitting in your client list.

Import your list in the trial. We'll show you exactly how many lapsed clients you have and send the first win-back sequence — before you pay a cent.

We import your client list for you. Takes 5 minutes to get started.

14 days

Free trial

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Required to start

5 min

To first campaign

Cancel

Anytime, no penalty