Guest reactivation + reviews · Built for restaurants & cafes
Guests who used to come in weekly stopped — not because the food changed, just because life got busy and nobody reminded them. Below is what a restaurant your size is typically owed. Swap in your own numbers to make it exact.
Not sure? 25–35% is typical — you don't need the exact number.
No credit card · No setup fee · We import your guest list for you
The math behind “$18,000” — not customer claims
The two silent revenue leaks
The average restaurant has 300–600 regulars who simply drifted away. Not because the food changed. Because life got busy, and nobody reminded them you're still there.
At $25–$45 per visit, that's $7,500–$27,000 in recoverable annual revenue sitting in your reservation or POS system, untouched.
Your guest list, right now
↑ 3 of 4 need a win-back — today, nobody's contacting them.
82% of people check Google reviews before choosing a local restaurant. When someone searches "restaurantnear me," the business with more reviews and a higher rating wins — even if you're better.
Most happy guests intend to leave a review. They just forget. A well-timed reminder fixes that — but almost no one sends one systematically.
Google Maps results — "restaurants near me"
↑ You're losing "near me" searches to rivals with more reviews.
Both leaks have the same root cause: no system that runs automatically.
Rebook is that system. It runs in the background, 24/7, while you focus on the kitchen and the floor.
Live demo
We loaded Sable & Vine's demo with real-looking data. Click around the dashboard, see the win-back sequences, watch the review engine. No signup needed.
247
Lapsed clients detected
In this sample dataset
$3,840
Revenue recovered
In one month, 16 rebookings
4.9★
Google rating
Up from 4.2★ in 90 days
Sample dataset, not a specific customer's results.
How it works
No daily tasks. No emails to write. No campaigns to manage. Set up once, and Rebook handles the rest every single day.
Export a CSV from your booking system (Toast, Square, Clover, OpenTable, Resy, or any spreadsheet). Upload it to Rebook. We handle column mapping, duplicates, and validation — takes about 2 minutes.
→Accepts: name, email, last visit date, service type. We map it for you.
Every day, Rebook checks your guest list. It detects who's lapsed (no visit in X days — you set the threshold) and sends a branded 3-email win-back sequence from your restaurant's name. When you mark a visit, the guest gets a Google review request. All without you doing anything.
→Win-backs stop the moment a guest rebooks or replies. Review requests stop after one reminder.
Your dashboard shows exactly how many lapsed guests came back, how many reviews you collected, and your running recovered-revenue estimate. Enter your average ticket value once — Rebook calculates the dollar impact automatically.
→Rebookings × avg ticket = the number that keeps you subscribed.
The only thing you do daily: run your restaurant.
Rebook handles the outreach, the follow-ups, and the review asks — invisibly, in your name.
Two engines. One tool.
Rebook detects every guest who's gone quiet and launches a 3-email sequence in your name: a warm 'we miss you,' a soft nudge, and a last-chance note. The moment they rebook or reply — the sequence stops. You get the rebooking notification.
Configurable lapsed threshold (default: 60 days for restaurants)
3-email sequence — we write the emails, you set the brand
Auto-stops on rebook, reply, or unsubscribe
Recovered-revenue dashboard: rebookings × avg ticket
Win-Back Sequence · Sable & Vine
We miss you at Sable & Vine
Something new on the menu...
Save your table — we'd love to have you back
Sarah rebooked — sequence stopped automatically
After you mark a visit (or re-upload your recent activity), Rebook sends a direct Google review link 24 hours later, then one reminder. Your rating climbs over time — which compounds your 'near me' visibility and new guest flow for years.
Direct link to your Google review page — one tap for the guest
New review alerts — never miss a response opportunity
AI reply drafts — approve before posting (Growth plan)
Compliance-safe: requests go to all guests equally (FTC + Google compliant)
Review Dashboard · Sable & Vine
4.8
Jessica L.
Our go-to spot — never disappoints.
2 days ago · via Rebook review request
Maria T.
Best restaurant in the area, highly recommend.
1 week ago · via Rebook review request
Upload from any booking system. We auto-map columns and dedupe on import.
One-click unsubscribe in every email. Suppression lists. Physical address in footer.
Set your avg ticket value once. Watch the recovered revenue counter grow.
Get notified when a new Google review lands. Draft a reply in one click.
Pricing
Podium and Birdeye charge $300–1,000/mo. We charge a fraction of that — and our entire product is built around the revenue you recover, not features you'll never use.
Competitors
$300–1,000/mo
Podium, Birdeye
Rebook
$79–249/mo
All features included
For restaurants just getting started
Both engines running, up to 500 guests. Everything you need to win back lapsed guests and build your reviews.
For established restaurants ready to scale
The full picture — see your actual recovered revenue and use AI to reply to every review without lifting a finger.
For groups with 2–4 locations
Run everything across multiple locations with a consolidated view. Multi-location rollups and benchmarking coming in v2.
All plans start with a 14-day free trial. No credit card required. We import your guest list for you.
Monthly billing. No annual lock-in. Cancel anytime — your data is retained for 30 days.
The math is obvious
One rebooked guest pays for your subscription.
At $35 avg ticket, 1 rebooking = your monthly cost. Most restaurants recover 10–40 guests/month. The tool pays for itself on day one.
FAQ
Ready to stop the leaks?
Import your list in the trial. We'll show you exactly how many lapsed guests you have and send the first win-back sequence — before you pay a cent.
We import your guest list for you. Takes 5 minutes to get started.
14 days
Free trial
No card
Required to start
5 min
To first campaign
Cancel
Anytime, no penalty